CVS Health Operations Leadership Role

6 days ago


Jacksonville, Florida, United States CVS Health Full time
About CVS Health

CVS Health is a leading healthcare company dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose drives our commitment to care for people, help people on their path to better health and improve the delivery of health care.


Job Overview

This Operations Supervisor role is a key leadership position that supports the CVS Store Management team in planning and driving store execution and performance. As an Operations Supervisor, you will play a crucial part in building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.


Key Responsibilities
  • Store Execution and Performance: Work effectively with store management and store crews to ensure seamless store operations, assigning, directing and following up on all activities.
  • Customer Service: Assist customers with their questions, problems and complaints, promote CVS customer service culture, handle all customer relations issues in accordance with company policy, and maintain customer/patient confidentiality.
  • Merchandise/Presentation: Price merchandise, stock shelves, support the planning and execution of displays, signs and inventory of weekly, promotional and seasonal merchandise.

Required Skills and Qualifications
  • Deductive reasoning ability, analytical skills, computer skills.
  • Advanced communication skills, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, Employee Stock Purchase Plan, fully-paid term life insurance plan, short-term and long-term disability benefits, well-being programs, education assistance, free development courses, CVS store discount, and discount programs with participating partners.


Compensation

The estimated salary range for this role is $16.00 - $24.00 per hour, depending on experience, education, geography and other relevant factors.



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