Beauty Services Ambassador

3 weeks ago


Colorado Springs Colorado, United States Ulta Beauty, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Coordinator to join our team at Ulta Beauty. As a key member of our services team, you will be responsible for delivering exceptional guest experiences and promoting our services business through one-on-one interactions.

Key Responsibilities
  • Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and omni-channel sales.
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests and offering friendly, prompt, and courteous service.
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, and managing the services booking system.
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services.
  • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
Requirements
  • High school diploma or equivalent preferred.
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience.
  • Proficient with basic technology, including Point of Sale systems and Services Booking Systems.
  • Demonstrate significant competency in sales, products, and service.
  • Ability to build and maintain strong customer relationships.
  • Strong communication skills.
  • Ability to troubleshoot and work independently.
What We Offer

Ulta Beauty offers a competitive hourly rate of $19.00, paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. We are an equal opportunity employer and welcome applications from diverse candidates.



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