Beauty Services Ambassador
3 weeks ago
We are seeking a highly motivated and customer-focused Guest Coordinator to join our team at Ulta Beauty, Inc. As a key member of our services team, you will be responsible for delivering exceptional guest experiences and promoting our services business through one-on-one interactions.
Key Responsibilities- Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and omni-channel sales.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests and offering friendly, prompt, and courteous service.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, and managing the services booking system.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- High school diploma or equivalent preferred.
- 1 year of relevant work experience or equivalent combination of education and relevant work experience.
- Proficient with basic technology, including Point of Sale systems and Services Booking Systems.
- Demonstrate significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships.
- Strong communication skills.
- Ability to troubleshoot and work independently.
Ulta Beauty, Inc. offers a competitive hourly rate of $19.00, paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest experiences and promoting our services business, we encourage you to apply for this exciting opportunity.
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