Technical Support Professional

1 day ago


Virginia Beach, Virginia, United States StarChase LLC Full time
Job Description

This is a unique opportunity to join a dynamic team as a Product Deployment Expert. As part of this role, you will be responsible for deploying StarChase products into law enforcement vehicles, providing on-site technical support, and collaborating with cross-functional teams to ensure successful product deployments.

Key Responsibilities:
  • Deploy and configure StarChase products in accordance with company guidelines.
  • Provide on-site technical support to customers, including troubleshooting and repair of installed systems.
  • Collaborate with cross-functional teams to facilitate product deployments and ensure timely delivery.
  • Maintain accurate records of installations, servicing, and support efforts.

About the Ideal Candidate:

  • Bachelor's degree in Computer Science, Electrical Engineering, or related field.
  • 2+ years of experience in product installation, technical support, and customer service.
  • Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with ability to work effectively with customers and internal stakeholders.
  • Familiarity with Microsoft Office Suite and other productivity tools.

Benefits Package:

  • Competitive salary: $65,000 - $80,000 per year, depending on experience.
  • Full-time employment with opportunities for professional growth and development.
  • A comprehensive benefits package, including health, dental, vision, and 401(k) retirement plan.
  • Opportunities for career advancement and professional growth.


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