Guest Experience Manager
4 days ago
As a Guest Engagement Supervisor at Trump Hotel Las Vegas, you will play a critical role in delivering exceptional guest experiences and driving revenue growth. We are seeking a results-driven leader with a passion for hospitality and a talent for developing high-performing teams.
Key Accountabilities:
- Oversee the Resort Services Department's daily operations to meet brand standards.
- Design and implement training initiatives to enhance agent skills and knowledge.
- Analyze and interpret productivity metrics to inform strategic decisions.
- Collaborate with IT to troubleshoot and resolve technical issues impacting guest satisfaction.
- Work closely with Front Office to provide seamless guest services.
- Optimize room inventory and sales through coordination with Revenue Management.
- Take ownership of maintaining all systems, including building rates and group links, during periods of senior management absence.
- Conduct thorough investigations into guest complaints related to reservations.
Essential Qualifications:
High school diploma or equivalent required.
Minimum two years of Reservations Agent experience, preferably in a luxury hotel setting.
Willingness to adapt to varying shifts, including weekends and holidays.
Our compensation package includes an estimated annual salary range of $70,000 - $90,000, dependent on location and experience.
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Guest Experience Manager
4 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob OverviewThe Guest Experience Manager position plays a vital role in ensuring that every guest has a fantastic time at Wynn Las Vegas. As a key member of the casino marketing team, this individual will be responsible for developing and implementing strategies to drive revenue growth and retention through exceptional guest service.Key Responsibilities:Work...
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Casino Guest Experience Manager
4 days ago
Las Vegas, Nevada, United States Tuscany Suites and Casino Full timeJob Title: Casino Guest Experience ManagerCompany Overview:Tuscany Suites and Casino is a leading entertainment destination in Las Vegas, offering an unparalleled gaming experience to our guests. We are seeking a highly skilled Casino Guest Experience Manager to join our team.Job Description:The successful candidate will be responsible for providing...
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Personalized Guest Experience Manager
5 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Summary: As a Personalized Guest Experience Manager at Wynn Las Vegas, you will have the opportunity to make a lasting impression on our guests by delivering exceptional service and creating memorable experiences. If you are a motivated and detail-oriented individual with a passion for providing world-class service, we encourage you to apply for this...
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Guest Experience Specialist
4 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeAbout the Position:We are looking for a Guest Experience Specialist to join our team at Wynn Las Vegas. In this role, you will be responsible for creating memorable experiences for our guests through exceptional customer service.Responsibilities:Greet and seat guests in a timely and professional manner.Assist guests with reservation inquiries via phone and...
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Guest Experience Ambassador
2 weeks ago
Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full timeJob Description">We are seeking a highly motivated and experienced Promotions Agent to join our team at the Royal Rewards Desk.Main Responsibilities:Manage guest relationships, responding to their inquiries and resolving issues promptly.Promote the Royal Rewards Program, explaining its benefits and features to guests.Utilize the Player Tracking System to...
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Guest Experience Coordinator
3 days ago
Las Vegas, Nevada, United States Black Tap Craft Burgers & Beer Full timeWe're seeking a Guest Experience Coordinator to join our team at Black Tap Craft Burgers & Beer. As a Guest Experience Coordinator, you will be responsible for delivering exceptional guest experiences and creating a welcoming atmosphere in our restaurant.About the RoleThis is an excellent opportunity for individuals who are passionate about providing...
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Guest Experience Coordinator
2 weeks ago
Las Vegas, Nevada, United States Tuscany Suites and Casino Full timeJoin Our Team: Guest Experience CoordinatorAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment and possess excellent communication skills? Look no further than Tuscany Suites & Casino!We are seeking a Guest Experience Coordinator to join our team. In this role, you will be responsible for coordinating...
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Guest Experience Coordinator
2 weeks ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob DescriptionAs a Customer Service Liaison at Wynn Las Vegas, you will be instrumental in creating unforgettable experiences for our guests. Your primary responsibilities will include managing front desk operations, providing exceptional customer service, and collaborating with the concierge team to meet guest requests.Key TasksEnsure smooth check-in and...
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Guest Experience Ambassador
3 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeAbout the Role:We are looking for a talented Casino Service Host to join our team at Wynn Las Vegas. As a Casino Service Host, you will be responsible for delivering exceptional guest experiences, processing transactions efficiently, and providing support to our guests.Responsibilities:Guest Service: Foster positive relationships with guests, handle...
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Experience Facilitator
4 days ago
Las Vegas, Nevada, United States Dream Experience NV LLC Full timeJob DescriptionWe are seeking highly skilled individuals to join our team as Dream Experience Specialists. In this role, you will play a pivotal part in delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Primary Responsibilities:Welcome and entertain guests upon arrivalProvide information about the...
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Guest Experience Coordinator
2 weeks ago
Las Vegas, Nevada, United States Daylight Beach Club Full timeJob SummaryDaylight Beach Club is seeking an experienced Model Cocktail Server to join our team. As a key member of our service staff, you will be responsible for providing exceptional guest experiences, managing inventory, and maintaining a clean and organized workspace.Key Responsibilities:Deliver top-notch customer service and ensure a positive guest...
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Guest Experience Ambassador
3 days ago
Las Vegas, Nevada, United States Tuscany Suites and Casino Full timeFront Desk Job OverviewAs a Front Desk Agent at Tuscany Suites & Casino, you will play a critical role in ensuring our guests have an unforgettable experience. Your primary responsibilities will include managing guest room assignments, processing check-ins and check-outs, and maintaining accurate records of cash flow and account postings.Key Skills and...
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Guest Experience Host
4 days ago
Las Vegas, Nevada, United States Hard Rock Cafe Full timeAre you ready to unleash your inner rockstar? As a Guest Experience Host at Hard Rock Cafe, you'll be the first point of contact for our guests, setting the tone for an unforgettable experience. Your role will be to deliver exceptional service, create memorable moments, and ensure every guest leaves feeling satisfied.Job SummaryWe're seeking a highly...
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Luxury Guest Experience Coordinator
4 days ago
Las Vegas, Nevada, United States The Red Rock Spa by Well & Being Full timeJob DescriptionThe Reservation Agent role at The Red Rock Spa by Well & Being requires a highly motivated and organized individual to provide exceptional guest experiences.You will be responsible for booking spa treatments, managing guest check-ins and check-outs, and selling retail products.To succeed in this role, you must have excellent communication...
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Spa Guest Experience Coordinator
5 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob SummaryWe are seeking a highly skilled and professional Spa Guest Experience Coordinator to join our team at Wynn Las Vegas. This role is perfect for individuals who possess excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.The estimated annual salary for this position is $**$55,000**-$70,000,...
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Resort Guest Experience Coordinator
6 days ago
Las Vegas, Nevada, United States Daily Management Inc Full timeJob DescriptionWe are seeking a motivated and detail-oriented Resort Guest Experience Coordinator to join our team at Daily Management Inc.The ideal candidate will have a minimum of three years of hospitality-related experience and a strong background in customer service.The salary for this position is estimated to be around $65,000-$85,000 per year,...
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Exceptional Guest Experience Specialist
6 days ago
Las Vegas, Nevada, United States Voltaire Operations LLC Full timeWe are seeking an Exceptional Guest Experience Specialist to join our team at Voltaire Operations LLC. This role offers a competitive salary of $55,000 - $70,000 per year.As an Exceptional Guest Experience Specialist, you will provide an elevated guest experience, actively seeking opportunities to enhance guest satisfaction with excellent interpersonal...
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Guest Experience Specialist
5 days ago
Las Vegas, Nevada, United States Canyon Ranch Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Guest Experience Specialist. In this role, you will be responsible for ensuring the smooth operation of the locker room and wet areas, including restocking towels, refreshments, and amenities.You will also have the opportunity to work closely with our guests,...
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Dream Experience Ambassador
1 week ago
Las Vegas, Nevada, United States Dream Experience NV LLC Full timeCompany Overview: At Dream Experience NV LLC, we are committed to delivering exceptional customer experiences through our unique immersive environments. Our team of passionate professionals is dedicated to providing an unforgettable experience for our guests as they journey through seven distinct dreamscapes designed to inspire and ignite passion.Job...
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Luxury Guest Experience Ambassador
4 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeAbout the Job: As a Valet Attendant at Wynn Las Vegas, you will play a vital role in ensuring that our guests have an unforgettable experience from the moment they arrive. Your primary responsibility will be to provide exceptional service to our guests, exceeding their expectations and maintaining a high level of professionalism at all times.">Key...