Guest Experience Coordinator

3 weeks ago


Las Vegas, Nevada, United States Black Tap Craft Burgers & Beer Full time

We're seeking a Guest Experience Coordinator to join our team at Black Tap Craft Burgers & Beer. As a Guest Experience Coordinator, you will be responsible for delivering exceptional guest experiences and creating a welcoming atmosphere in our restaurant.

About the Role

This is an excellent opportunity for individuals who are passionate about providing outstanding customer service and working in a fast-paced environment.

Key Responsibilities:
  • Greet and welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Manage reservations and seating arrangements efficiently to optimize guest flow.
  • Provide exceptional guest service by addressing guest inquiries and concerns promptly.
  • Collaborate with the restaurant team to maintain a welcoming atmosphere and enhance guest experiences.

Requirements:

  • Must have Health Card
  • Must be at least 18 years of age
  • Strong communication skills: verbal, written, in-person, over the phone, and via messaging
  • Ability to work in a clean and organized manner
  • Demonstrates timeliness and a sense of urgency

Salary Estimate: $42,000 - $52,000 per year, depending on experience and qualifications

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