Multilingual Client Support Specialist

2 weeks ago


Akron, Ohio, United States EverStaff Full time
Job Overview

EverStaff is on the lookout for enthusiastic and customer-oriented multilingual professionals to join our team. In this position, you will serve as the primary contact for clients, delivering outstanding service and assistance to meet their requirements. Your responsibilities will include managing inquiries, resolving concerns, and enhancing the overall satisfaction of our clientele.

Position Highlights:
  • Remote work options available following training.
  • Direct hire opportunity.
  • Compensation: $18 per hour.
  • Work Schedule: Monday to Friday, 8:30 AM to 4:30 PM.
Core Responsibilities:
  • Manage incoming calls from clients in a professional and friendly manner.
  • Quickly address and resolve client complaints and issues, ensuring their satisfaction.
  • Maintain a comprehensive understanding of our offerings to assist clients effectively and provide accurate information.
  • Document client interactions meticulously and keep detailed records of inquiries, complaints, and feedback.
  • Collaborate with various departments, including Sales, Technical Support, and Shipping, to resolve client issues and enhance service delivery.
  • Identify opportunities for process enhancements and provide constructive feedback to improve the client experience.
Required Qualifications:
  • Bilingual in English and Spanish.
  • High school diploma or equivalent is mandatory.
  • Prior experience in customer service is essential.
  • Exceptional verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite and customer relationship management (CRM) tools.
  • Ability to build rapport with clients and manage challenging situations with patience and professionalism.
  • Capacity to thrive in a fast-paced environment and juggle multiple tasks effectively.
  • Team-oriented mindset with a willingness to support colleagues as needed.
Employee Benefits:
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company matching.
  • Paid time off and holiday compensation.
  • Opportunities for professional growth and development.
  • Life insurance coverage.
  • Tuition reimbursement programs.
All qualified candidates will be considered for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).

  • Akron, Ohio, United States Family Dollar Full time

    Position Overview:As a Client Support Specialist at Family Dollar, your primary role will be to deliver outstanding assistance to our customers. You will be the face of our store, ensuring that every customer feels welcomed and valued.Key Responsibilities:1. Provide exceptional customer service by greeting shoppers and helping them with their product...


  • Akron, Ohio, United States Family Community Services Full time

    Job TypeFull-timePosition OverviewThe Client Support Specialist plays a crucial role in serving as the primary point of contact for clients, their families, case managers, and funding sources. This position is essential for ensuring a seamless and positive client experience within Family Community Services.Key ResponsibilitiesTo excel in this role, the...


  • Akron, Ohio, United States Epiphany Management Group Full time

    Job OverviewAbout Epiphany Management GroupEpiphany Management Group is a rapidly expanding, reputable technology partner providing exceptional service within the Health and Government sectors. We are a multi-faceted organization poised for significant growth.Our innovative management strategies and focus set us apart in the industry. Through advanced...


  • Akron, Ohio, United States Family & Community Services, Inc. Full time

    Position Overview:The Client Services Representative plays a crucial role in establishing and maintaining communication with clients, their families, case managers, and funding organizations associated with Mobile Meals.Key Responsibilities:- Act as the primary point of contact for clients and their support networks.- Ensure effective communication and...


  • Akron, Ohio, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN ICU Specialist to join their team.Job SummaryWe are looking for a highly motivated and experienced Travel Nurse RN ICU Specialist to provide high-quality patient care in a fast-paced Intensive Care Unit environment.ResponsibilitiesProvide direct patient care...

  • Travel Nurse RN

    5 hours ago


    Akron, Ohio, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Job Summary:Provide direct patient care to patients with cardiac and...


  • Akron, Ohio, United States Sun Technologies Full time

    Position Title: Customer Service RepresentativeLocation: Akron, OhioKey Responsibilities:Maintain consistent attendance and punctualityDocument all incoming inquiriesUpdate the customer database with new resident information as requiredEnsure timely follow-up on the delivery of requested materialsProvide assistance in resolving customer inquiries and...


  • Akron, Ohio, United States The Workplace Group Full time

    Job OverviewIn-Person Training Requirement: Candidates must be available for initial training sessions.As a vital member of our Customer Service team, you will provide exceptional support for healthcare technology solutions. Your role will involve assisting healthcare professionals in resolving technical challenges, answering inquiries, and guiding them...


  • Akron, Ohio, United States Bevan & Associates LPA, Inc. Full time

    Job OverviewWe are looking for a motivated individual to join our dynamic team in a fast-paced office environment.Key ResponsibilitiesThe ideal candidate will possess:Exceptional organizational skills in both digital and physical formats.Ability to learn quickly and effectively retain information.Proficiency in Microsoft Office Suite, including Word, Excel,...


  • Akron, Ohio, United States BlueWave Solutions Full time

    We are seeking a skilled IT Support Specialist to join our team at BlueWave Solutions. As a 1st-level support specialist, you will be responsible for providing technical assistance to our clients via various communication channels.Key Responsibilities:Provide technical support via phone, email, and ticket systemAnalyze and resolve simple IT issues such as...

  • Travel Nurse RN

    10 hours ago


    Akron, Ohio, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Telemetry Specialist to join their team in Akron, Ohio.About the JobThis is a 13-week travel nursing job opportunity for a Telemetry RN to work in a dynamic healthcare environment.Job ResponsibilitiesProvide high-quality patient care as a Telemetry...


  • Akron, Ohio, United States Spectrum Ventures Full time

    We are seeking a skilled IT Support Specialist to join our team at Spectrum Ventures. As a global leader in the field of engineering and IT, we support our clients with a 360° offering to shape a more sustainable and smarter future.As a Technical Service Technician, you will be responsible for providing 2nd level support on-site and remotely, handling...


  • Akron, Ohio, United States Insperity Full time

    Are you enthusiastic about the financial sector and committed to delivering outstanding client support? Our organization is looking for proactive individuals to become part of our expanding Senior Client Services team. If you excel in a dynamic setting, possess strong communication skills, and have a genuine desire to assist clients in reaching their...


  • Akron, Ohio, United States Golden Reserve LLC Full time

    About Golden Reserve:Golden Reserve is on the lookout for a skilled Client Services Specialist (CSS). This role combines the responsibilities of a Paraplanner and a Client Services Coordinator, distinguishing itself from typical administrative positions in financial institutions.Key Responsibilities:As a CSS, you will:Oversee the comprehensive back-end...


  • Akron, Ohio, United States The Blick Center Full time

    About The JobThe Blick Center is seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative support to our Behavioral Health department.Key ResponsibilitiesChart Reviews and Quality Assurance: Perform thorough chart reviews to ensure accuracy and completeness of client records.Client Satisfaction Surveys:...


  • Akron, Ohio, United States Bevan & Associates LPA, Inc. Full time

    Job OverviewWe are looking for a dedicated Customer Support Specialist to become a part of our dynamic team. In this role, you will be tasked with assessing potential clients, scheduling screening appointments, and addressing general inquiries.Key Responsibilities:Respond to client inquiries effectivelyProvide detailed information regarding the firm's...


  • Akron, Ohio, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Role Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelJob Requirements:To be considered for this role, candidates must possess:- ARRT (CT) certification- BLS certification- Valid state...


  • Akron, Ohio, United States Connections In Ohio Full time

    Position OverviewAttractive compensation structure:Support Care Specialist $17.25 per hour, no prior experience required.Evening shift (service hours of 3-11p) $18.25 per hour.Support Care Specialist Float $19.25, experience preferred.Evening shift (service hours of 3-11p) $20.25 per hour.Are you eager to make a positive impact in the lives of others? Join...


  • Akron, Ohio, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeAvailability for various shifts and daysWe are seeking a committed individual to fill the role of Customer Service Representative. This position is ideal for those who thrive in a dynamic work environment and possess experience in retail customer service. As a Customer Service Representative, you will represent our brand and...


  • Akron, Ohio, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeAvailability for various shifts and daysWe are seeking a committed individual to take on the role of Customer Service Representative. If you thrive in a dynamic work setting and possess experience in retail customer interaction, this position is an excellent fit for you. As a Customer Service Representative, you will represent...