Medical Support Specialist
3 weeks ago
About The Role: We are seeking a highly motivated and organized Medical Support Specialist to join our team at The Staffing Resource Group Inc. This is an exciting opportunity for individuals who are passionate about delivering exceptional patient care and have strong communication skills.
Key Responsibilities:
- Assist with updating respiratory grids
- Clear previous day’s routes and check all paperwork for accuracy and completeness
- Communicate with patients/clients and referral sources both verbally and in writing to ensure timely processing of questions and concerns
- Complete SOPs/CMNs and document on tracking logs
- Comply with company policies and procedures to meet JCAHO standards
- Coordinate patient information, process paperwork, and complete batch reports for UPS deliveries
- Maintain referral logs
- Monitor office supplies
- Prepare deposits for locations on a weekly basis
- Prepare invoices for next day routes
- Process paperwork, confirm tickets, input new patient set-ups, and assemble charts
- Provide service for retail/walk-in equipment requests
- Provide technical assistance to customers
- Verify Medicare, Medicaid, and private insurance coverage information
- Work with outside agencies to resolve customer issues
Requirements:
- High school diploma or GED equivalent required
- One year of related work experience preferred
- Experience with medical equipment, billing practices, and administrative record management preferred
- Medical terminology preferred
What We Offer:
- $18-21 per hour
- A competitive benefits package
- Ongoing training and professional development opportunities
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