Customer Service Ambassador

6 days ago


Rapid City, South Dakota, United States Black Hills Federal Credit Union Full time

As a key member of our team, you will provide exceptional service to our members by offering support through various channels, including phone, online chat, and text. Your primary responsibilities will include assisting members with a range of inquiries and issues related to their accounts and financial services. You will work closely with our members to understand their needs and provide personalized solutions to meet their goals.

Key Responsibilities:
  • Provide timely and effective support to members via phone, online chat, and text
  • Assist members with account inquiries, transactions, and other financial services
  • Work collaboratively with members to understand their needs and provide tailored solutions
  • Stay up-to-date on product and service offerings to provide informed support

At Black Hills Federal Credit Union, we are committed to delivering exceptional service to our members. If you are a motivated and customer-focused individual who is passionate about providing outstanding support, we encourage you to apply for this exciting opportunity.



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