Lead Ticket Checker

3 weeks ago

Breckenridge, United States Vail Resorts Full time
Job Title: Lead Ticket Checker

As a Lead Ticket Checker at Vail Resorts, you will play a critical role in providing an exceptional experience for our guests and employees. You will oversee the daily operations of the ticket scanning department, ensuring the smooth flow of ticketing processes and maintaining a safe and efficient work environment.

Key Responsibilities:

  • Supervise the daily operations and safety of the scanning department.
  • Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
  • Monitor daily job performance of the team, as well as provide and document coaching and discipline.
  • Monitor staffing levels, and make adjustments as needed.
  • Report and staff safety incidents to the manager immediately.
  • Plan and assist with orientations, trainings, and payroll.
  • Perform audits to track the performance of the scanning team.
  • Work with the lift operations team to ensure efficiency of maze set ups.
  • Other duties as assigned.

Requirements:

  • Excellent communication skills (English) and ability to present information in group settings.
  • Ability to lead others.
  • Intermediate or above skiing and riding skills.
  • Willing and able to work outdoors in all alpine weather conditions.
  • Ability to stand for the entire shift.
  • Ability to multi-task and make solid decisions.
  • Proficiency with Microsoft Office.
  • Willingness to learn company computer applications.

Benefits:

  • Competitive hourly rate of $23.04.
  • Full-time schedule with opportunities for advancement.
  • May be eligible for housing assistance.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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