Tailor and Uniform Attendant
1 week ago
Join our team as a Tailor & Uniform Attendant at AccorHotel, where you will play a vital role in ensuring our team members look their best. As a key member of our hospitality team, you will be responsible for receiving, sorting, distributing, and altering uniforms to meet the high standards of our luxury hotel.
Responsibilities:- Process employee uniforms and dry cleaning with precision and attention to detail.
- Prepare, count, and send out uniforms and employee clothing daily for laundering and dry cleaning.
- Maintain uniform inventories through InvoTech and communicate needs to department managers via email.
- Register employees on Invotech, maintain, and update employee records.
- Perform uniform inventories quarterly and maintain a uniform manifest with accurate information.
- Track uniforms with our computer system and keep the uniform area clean and organized.
- Manage guest laundry, record, count, verify, inspect, deliver, and post charges.
- Communicate with guests regarding any laundry issues.
- Place uniforms on the conveyor belt when received from the outside company.
- Manage in-house uniforms, maintain proper records, and uniforms in/out for onboarding and leaving colleagues.
- Communicate with relevant departments to raise uniform fittings, sizing, and adjustments when required.
- Tailor uniforms as needed for new hires and occasional adjustments.
- Attend to small repairs of employee uniforms.
- Work closely with laundry vendors for collection and delivery timing.
- Assist guests with last-minute requests for cloth laundering using in-house equipment and pressing or steaming of clothing items.
- Maintain equipment in a proper state of cleanliness.
- Attend all briefings, meetings, and trainings assigned by management.
- File and sort through invoices.
- Able to multitask, take on different projects, and tasks assigned by superiors.
- Maintain established cleaning and cleanliness procedures.
- Follow department standards and assist in implementing new procedures for continuous improvement.
- Follow departmental policies, procedures, and service standards.
- Maintain all brand and quality luxury service standards.
- Maintain consistency in accordance with Forbes/LQA and Fairmont standards.
- Conduct self-audits of standards and participate in the feedback review of audits.
- Approach all encounters with colleagues in a professional and personalized manner.
- Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely.
- Follow all safety and sanitation policies, including wearing appropriate PPE.
- Comply with hotel security, fire, health, and safety regulations.
- Maintain all uniform department areas organized and well-presented.
- Report, turn in, and/or log all lost and found items in a timely manner according to established procedures.
- Report any faulty equipment, maintenance needs, safety hazards, and other problems immediately to your supervisor.
- Maintain cleanliness of the uniform room.
- Other duties as assigned.
- High School graduate or equivalent is preferred.
- Previous similar experience is required.
- Tailor and seams person skills required.
- Experience operating sewing machine and Blind stitch machine.
- Must have basic knowledge of computer and able to use Outlook, Word, and Excel.
- Experience with fittings, alterations, steaming, and ironing techniques.
- Experience operating a heat seal machine, steam iron, scissors, and seam ripper.
- Basic Knowledge in sewing machine repair and/or troubleshooting.
- Excellent organizational and time management skills.
- Positive attitude.
- Problem-solving abilities.
- Sense of initiative.
- Highly responsible and reliable.
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
- Committed to delivering a high level of service to employees.
- Self-confident, proactive, and able to prioritize and make effective decisions.
- Ability to work flexible shifts including weekends and holidays.
- Ability to understand and comply with all company and departmental rules and regulations, policies, and procedures.
- Able to communicate both written and verbally.
- Successfully complete the training/certification process for this position.
- Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
- Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.
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