Director of Community Outreach and Student Success

3 days ago

Los Angeles, California, United States The California State University Full time

California State University, Los Angeles, is a premier comprehensive public university in the heart of Los Angeles, offering nationally recognized programs and a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), the University recognizes the transformative power of education and embraces its duty to identify and serve the needs of all its students.

The New Student and Family Engagement (NSFE) team designs programs and events to educate students and parents on university resources and assist with the transitions the family experiences as students continue their education. The team serves as the university liaison to families during the different stages of the student experience, as well as supporting first and second year students with their successful transition into the University community.

Under the general supervision of the Director, the Assistant Director for Family Engagement provides leadership for the operations and activities of the department and is responsible for implementing goals and objectives related to the successful retention and transition of new undergraduate students. This includes the creation, planning, execution, and assessment of NSFE's parent and family support member initiatives.

The incumbent will exercise administrative oversight of programs including but not limited to Family Academy, Mental Health First Aid for Supporters, Parent and Family Orientation, social and volunteer opportunities for parents and family support members, as well as devise long-term strategies for the ongoing growth and development of these and other initiatives.

This role will also develop and implement programming and provide advocacy for students with dependents, including pregnant and parenting students, and provide insight and leadership for the portfolio of Orientation programs, including staff supervision and support for daily area operations. The incumbent is expected to maintain a high level of organization, anticipate needs and challenges, and promote and model efficiency and creative solutions for common issues and concerns.

The successful candidate must demonstrate excellent written and oral communication skills, as well as the ability to work in a fast-paced environment with minimal day-to-day supervision. The ability to plan and execute programs without direct oversight, build and maintain strategic interpersonal relationships, find equitable solutions to various situations and/or concerns, and work full-time in person is also required.

Regular evening and/or weekend work is required. The incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

**Salary:** The salary for this position is estimated to be between $59,220 and $165,840 annually, based on the location and the requirements of the job. This is a competitive salary range for a position of this nature in the area.

**Benefits:** California State University, Los Angeles, offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance, as well as a retirement plan. The University also provides opportunities for professional development and growth.

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