Data Processing Clerk

1 week ago


OH United States Giesecke+Devrient ePayments America, Inc. Full time
Job Title: Third Shift Data Processing Clerk

The Data Processing Clerk provides critical support services to ensure orders are efficiently routed to the correct areas with all required documentation. This role is responsible for monitoring data processing activities and communicating with various departments regarding file statuses, updates, changes, and issues on a daily basis.

Key Responsibilities:
  • Monitor data communication activities to ensure jobs are received and processed in a timely manner.
  • Escalate data communication issues to IT, Service Bureau Shift Leads, and Customer Service, and ensure issues are resolved in a timely manner.
  • Print all required CDP reports and collate with the corresponding IQ tickets.
  • Ensure all IQ tickets are printing correctly, organize, and distribute tickets to the correct work areas based on operations required for each ticket.
  • Print carton, sleeve, and shipping labels for jobs processing on your shift.
  • Process response files via custom applications as needed.
  • Monitor job status via IQ and support Operators in correct completion of tickets.
  • Fill in for the Clerks as needed, issuing collateral from the warehouse and staging in fulfillment.
  • Process returned Personalization mail and packages.
  • Transact collateral consumption in Syteline.
  • Audit collateral inventories.
  • Perform related duties as assigned or as the situation dictates.
Accountabilities:
  • Responsible for accurate completion of all job orders in IQ.
  • Ensure Production schedule attainment.
  • Compliance with Corporate and Local departmental KPI's and Quality standards.
  • Trains and supports Operators in use of IQ.
  • Compliance with Corporate and Local departmental KPI's and Quality standards.
Job Specifications:
  • Work performed in a fast-paced production setting.
  • Required to lift up to 40 lbs.
  • Ability to sit or stand for long periods of time, and reach and move about facility.
  • Wearing of company furnished smock is mandatory.
  • Occasional travel, including international.
  • Requires normal hand, eye, and walking coordination.
  • Must be able to work a flexible schedule including overtime and weekends as needed.
Qualifications and Skills:
  • High School Diploma.
  • Experience in training others is preferred.
  • Strong communication skills.
  • Mathematical ability required.
  • Experience with Microsoft Word, Excel, SAP, IQ is preferred.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Demonstrated ability to multitask in a fast-paced and demanding environment.
  • Excellent problem-solving skills.
  • Able to work independently or as a team member.
  • Attention to detail and hand-eye coordination.


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