Environmental Business Development Manager

2 weeks ago

Milwaukee, Wisconsin, United States Brown and Caldwell Full time
Job Title: Client Service Manager

Brown and Caldwell is seeking a highly skilled Client Service Manager to join our team. As a key member of our organization, you will be responsible for managing and growing compliance, permitting, site investigation, and remediation work for multiple food and beverage client accounts.

Key Responsibilities:
  • Lead and create sustainable business development and delivery capabilities for the sector.
  • Establish industry leadership for Brown and Caldwell services among the food and beverage sector.
  • Develop personal relationships with target client's key personnel and areas of sector growth.
  • Maintain exceptional client relationships while navigating and aligning the client's organization with BC's team of experts and resources.
  • Serve as a key leader in client organization associations and professional engineering circles.
  • Lead and contribute to the firm's marketing, sales, and overall business success.
  • Establish personal relationships with competitors/contractors, particularly in areas of sector growth.
  • Ensure successful and profitable delivery of projects partnering with internal project, design, and risk management teams, along with other enterprise groups.
  • Participate in base business, growth, sales, and planning processes.
  • Build and sustain a collaborative culture and environment that truly demonstrates client service, technology, innovation, professionalism, and teamwork.
  • Assist in recruiting staff to maintain growth, including identifying key performers who will help increase capabilities to correlate with the market.
  • Advise on career development of staff, identifying high potential performers/leaders.
  • Provide technical oversight and support on environmental projects.
Requirements:
  • Minimum of 10 years' experience in environmental consulting or consulting engineering and technical sales with progressive responsibilities in the food and beverage sector.
  • Minimum BS in science or engineering.
  • Preferred MS in engineering and/or MBA.
  • Preferred PE license or related professional registration.
  • Track record of success bringing in and executing profitable assignments for clients and building key target client accounts.
  • Market perspective - Nation-wide experience and network and willing to travel throughout North America.
  • Strong client contacts in the food and beverage sector - Client-friendly manner, respected by clients, adept at discerning and managing client expectations.
  • Strategic, open-minded thinker - Ability to think beyond standard Brown and Caldwell boundaries and assumptions, tireless in getting additional information to develop possible strategies.
  • Strong competitor knowledge and focus - Develops competitor evaluations and strategies.
  • Can-do approach - Pragmatic and enthusiastic.
  • Demonstrated team player and builder.
  • Ability to properly scope out new business opportunities: identifying opportunities, making critical decisions on whether or not to pursue the opportunities, developing strategic plans to win pursuits, identifying the best teaming partners.
  • Ability to discern new markets and help develop plans for getting work in these areas: understanding skills needed, comparing skills needed with current BC capabilities, identifying personnel to recruit to help capture these markets.
  • Ability to motivate others and lead teams to implement business plans for project and client pursuits.
  • Ability to oversee preparation of key proposals.
Benefits and Compensation:

Brown and Caldwell offers a comprehensive benefits package that promotes employee health, performance, and success, including medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance, and long-term care insurance.

Brown and Caldwell is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are proud to be an EEO/AAP Employer and ensure nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.

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