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ServiceNow Integration Architect

2 months ago

Atlanta, Georgia, United States Capgemini Full time
Job Description:

This role is ideal for a seasoned Service Management System (SMS) professional with a strong track record in integration architecture and delivery of ServiceNow solutions. The successful candidate will have expertise in leading technical ServiceNow engagements end-to-end, providing solutions leadership, content, and governance to consult initiatives and projects.

The Integration Architect will define the integration solution and building blocks, conform to standards and best practices, while being realistic with constraints and alternatives, adhering to goals, budgets, and timelines. They will have in-depth knowledge of ServiceNow across its suite of product lines.

Responsibilities:
  • Develop ServiceNow Integration Architecture for SecOps and/or HRSD solutions
  • Utilize Integration Hub Enterprise and Spoke
  • Lead, expertly deliver, and provide ServiceNow-based consulting initiatives and pre-sales engagements
  • Define business problems/opportunities with constraints, goals, budgets, and timelines
  • Propose and provide solution options, business cases, prototypes, and walk-throughs to all required levels of stakeholders
  • Document and gain acceptance/approvals of selected final solutions
  • Execute architectural solutions in capacity as a ServiceNow leader, subject matter expert, compliance monitor, and go-to architectural authority on projects
  • Assess current state processes and tools
  • Identify platform solution options
  • Define solution and integration requirements
  • Develop architecture and implementation plans
  • Coach and advise ServiceNow Developers