Senior Platform Architect

22 hours ago

Atlanta, Georgia, United States ServiceNow Full time
Job Description

ServiceNow is seeking a highly skilled Senior Platform Architect to join our Customer Outcomes team. As a trusted advisor, you will work closely with customers to help them achieve their business outcomes by providing expert guidance on ServiceNow platform strategy, governance, and solution design.

About the Role

The Senior Platform Architect will be responsible for establishing and supporting best practices around instance strategy, technical governance, core data, integrations, and platform health. You will work with customers across executive, platform owner, enterprise architects, and development teams to deliver successful ServiceNow solutions.

Key Responsibilities

  • Develop strong relationships with customers to understand their vision and how ServiceNow fits into their digital transformation journey.
  • Collaborate with customer architecture personnel to analyze and translate business information and technical requirements into architectural blueprints.
  • Establish and advise on technical governance related domains and associated processes.
  • Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices.
  • Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption, and ongoing support.

Requirements

  • 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology.
  • Experience working with functional business leaders to identify business objectives and develop outcome-focused roadmaps.
  • Large program experience leading architecture and design.
  • Enterprise architecture experience, including data modeling, core data design, security, integrations, and configuration management.
  • Cloud application technology experience, including implementation of cloud-based systems such as Salesforce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud.

What We Offer

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We offer a competitive salary, benefits package, and opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced professional looking to make a meaningful impact, please submit your application, including your resume and a cover letter, to talent.acquisition@servicenow.com.

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