Creative Services Associate

5 days ago


Troy, Michigan, United States Michaels Stores Full time

At Michaels Stores, we're seeking a talented Creative Services Associate to join our team As a key member of our store team, you'll be responsible for maintaining the overall look and feel of our store, including cleanliness and recovery standards. You'll deliver exceptional customer service, help customers find what they're looking for, and take pride in creating a welcoming environment for all shoppers.

  • You'll collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following established protocols.
  • Moves equipment and products for proper cleaning and places products back in their correct locations.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and other high-traffic areas, to maintain a clean and safe environment for customers and staff.
  • You'll keep cleaning equipment neat and orderly and notify your supervisor of supply needs in advance for replenishment.
  • Take initiative to complete tasks and seek out areas requiring cleaning.
  • Complete all tasks assigned by your supervisor.
  • Perform tasks in accordance with all federal, state, and county guidelines.
  • Maintain positive and respectful interactions with both team members and customers, even in difficult situations.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience and execute cash handling to standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

We estimate this role pays around $13.50 per hour, depending on experience. If you have retail and/or cleaning experience, that's a plus



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