Customer Solutions Specialist

3 days ago


Belmont, United States Groundworks Full time

Company Overview

At Groundworks, we're dedicated to delivering innovative solutions and unparalleled service to our customers. As a leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization services, we strive to protect and repair our customers' most valuable assets - their homes.

We're committed to living up to our word and exceeding the exceptional service our customers have come to expect from us. It's what sets us apart from other contractors.

About Our Team

We're a nationwide family of visionaries who put our customers first and are driven to accomplish what no other foundation repair company has ever accomplished before.

Our strength doesn't lie in our numbers; it lies in our people and their experience and expertise. With more than 5000 employees in 61 locations across the USA and Canada, we're the nation's leading and fastest-growing foundation services company.

Job Description

This role is an integral part of the customer journey post-installation. You'll partner with customers to inspect and service preexisting company installed foundation repair and water management solutions. Your focus will be on supporting our customers with additional solution options and needs.

Why This Role Matters

  1. You'll work with a talented team that values innovation and customer satisfaction.
  2. With a strong compensation package, you can earn an estimated average annual salary of $120,000.
  3. Enjoy full-time non-seasonal work, company vehicle, and gas card provided.
  4. You'll receive advanced leadership training opportunities and benefits, including medical, dental, vision, long/short-term disability, life insurance, 401(k) with a company match, PTO after applicable waiting periods, and equity in North America's leading foundation repair and water management company.

Responsibilities



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