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Assistant Manager

2 months ago

Carrollton, Texas, United States Andy's Frozen Custard Full time

Job Summary:

As an Assistant Manager at Andy's Frozen Custard, you will play a key role in driving the success of our stores by leading operations, staffing, customer satisfaction, product quality, financial performance, and team development. Your primary responsibility will be to ensure a smooth flow of operations, while maintaining a customer-centric attitude and delivering legendary customer service.

Key Responsibilities:

  • Lead the store's operations, including staffing, customer satisfaction, product quality, and financial performance.
  • Display a customer-centric attitude by training and holding associates accountable for delivering exceptional customer service.
  • Drive the implementation of company programs by developing action plans and motivating the store team to execute them.
  • Plan, identify, communicate, and delegate responsibilities and practices to store associates to ensure efficient operations.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills.