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Front Desk Representative

2 months ago

Westminster, Maryland, United States Hilton Hotels Full time
Hilton Hotels is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless registration process. Your duties will include greeting guests, completing registration, and assisting with check-out. You will also be responsible for demonstrating a thorough knowledge of hotel information, answering guest questions, and using up-selling techniques to promote hotel services and facilities. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

**Key Responsibilities:**

* Greet guests and complete the registration process
* Assist guests with check-out
* Demonstrate a thorough knowledge of hotel information
* Answer guest questions and inquiries
* Use up-selling techniques to promote hotel services and facilities

**What We Offer:**

* Great pay
* Amazing benefits package
* Debt-Free education
* PTO and Flexible schedules

**Why Work for Hilton?**

At Hilton, we are committed to providing our guests with an exceptional experience. We believe in the importance of delivering outstanding customer service and creating a welcoming and inclusive environment. If you share our values and are passionate about delivering exceptional service, we encourage you to apply.