Caregiver Scheduling Manager

3 weeks ago


Indianapolis, Indiana, United States Hearts At Peace Home Care Full time
Hearts At Peace Home Care is a leading provider of home care services in the area. We are committed to delivering high-quality care to our clients while providing a positive work environment for our caregivers. As a Scheduler Coordinator, you will play a critical role in ensuring the smooth operation of our scheduling department.

**Job Description:**
The Scheduler Coordinator will be responsible for developing and maintaining daily, weekly, and monthly schedules for caregivers and clients. This includes ensuring appropriate caregiver coverage for all shifts and locations, handling scheduling conflicts and adjustments as necessary, and communicating schedule changes promptly and effectively. Additionally, the Scheduler Coordinator will maintain accurate and up-to-date records of caregiver availability, client preferences, and schedule changes, process and track timecards, and assist in onboarding new caregivers. The Scheduler Coordinator will also ensure compliance with agency policies and state regulations, monitor caregiver performance and client satisfaction, and address any issues or complaints related to scheduling.

**Skills and Qualifications:**
• 2+ years of experience in scheduling or customer service
• Excellent organizational and communication skills
• Ability to work in a fast-paced environment
• High school diploma or equivalent required

**Benefits:**
• Competitive salary range: $55,000 - $65,000 per year
• Opportunities for professional growth and development
• Comprehensive benefits package
• Paid time off

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