Restaurant Operations Manager

4 weeks ago


GondrecourtleChâteau, Grand Est, United States Shake Shack Full time
About the Role

We're seeking a talented Restaurant Operations Manager to join our team at Shake Shack. As a key member of our leadership team, you'll be responsible for driving exceptional service and guest satisfaction in our restaurants.

Key Responsibilities
  • Manage daily restaurant operations to ensure seamless service delivery and high-quality food products.
  • Train and develop team members to provide outstanding hospitality and achieve operational excellence.
  • Motivate and lead team members to deliver exceptional results and promote a positive work environment.
  • Develop and implement strategies to promote the Shake Shack brand in the local community through events and word-of-mouth.
  • Ensure compliance with sanitation and safety regulations, maintaining a clean and safe environment for our guests and team members.
Requirements
  • 2-3 years of experience in restaurant management, preferably in a high-volume, fast-paced environment.
  • Working knowledge of restaurant operations, including personnel management, food planning, and preparation, purchasing, sanitation, and health codes.
  • Proven leadership skills, with the ability to coach and drive excellence at every level.
  • Understanding of financial aspects of business operations, including budgeting and forecasting.
  • Food handler certification, preferred.
  • Ability to work flexible hours and be available for on-call shifts.
What We Offer
  • Competitive salary and performance-based bonuses.
  • Shake Shack meal discounts and exclusive corporate discounts for travel, electronics, wellness, and leisure activities.
  • Medical, dental, and vision insurance, as well as employer-paid life and disability insurance.
  • 401(k) plan with company match and paid time off.
  • Access to employee assistance programs and flexible spending accounts.
  • Development and growth opportunities, with a focus on leadership and career advancement.

At Shake Shack, we're committed to creating a positive work environment that values our team members and promotes a culture of excellence. If you're passionate about hospitality and leadership, we encourage you to apply for this exciting opportunity.



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