Restaurant Operations Manager

2 days ago

GondrecourtleChâteau, Grand Est, United States Airport Retail Group LLC Full time
Restaurant Manager Job Description

The Restaurant Manager is responsible for assisting Branch management in executing QSR or similar restaurant management operations. This role ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards.

Key Responsibilities:
  • Complete opening, daily, and closing procedures/checklists in accordance with company policies/procedures.
  • Assist the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
  • Participate in the interview process, provide input in hiring, recommend termination, advancement, promotion, or any other status change to the GM for associates within the unit.
  • Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered.
  • Actively ensure all associates take all mandated rest breaks and meal periods.
  • Ensure display areas are appropriately clean, stocked, and visually appealing.
  • Ensure all equipment is in good working order.
  • Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintain proper security of cash at all times.
  • Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM.
  • Understand and perform all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety.
  • Place orders for individual units, receive goods, process invoices.
  • Ensure that the company has the most current contact information for all associates working in the restaurant.
Requirements:
  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.
Reporting Relationship and Other Important Information:
  • The Restaurant Manager position as described falls under the Fair Labor Standards Act as a Non-Exempt position.
  • The Restaurant Manager position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
  • The Restaurant Manager position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Requires a minimum of 2 years of food and beverage, cash handling, and customer service experience.
  • Requires a minimum of 6 months of supervisory or lead experience in a restaurant or production kitchen.
  • Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

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