Veterinary Client Liaison
3 weeks ago
Overview:
We are seeking a highly skilled and compassionate Receptionist to join our team at Avalon Veterinary Hospital in Pittsburgh, PA. As the first point of contact for clients, you will play a critical role in creating a positive and welcoming experience for pet owners and their animals.
Key Responsibilities:
- Maintain accurate medical records and communicate effectively with clients and staff.
- Manage phone calls, schedule appointments, and process payments.
- Provide exceptional customer service, handling client inquiries and concerns with professionalism and empathy.
- Collaborate with veterinarians, technicians, and other staff members to ensure seamless patient care.
Requirements:
- Demonstrated commitment to delivering exceptional client service.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer knowledge and proficiency in software applications.
- Knowledge of veterinary terminology and procedures.
Benefits:
- Competitive compensation package ($16.00-$19.00/hour) based on experience.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
- The chance to make a real difference in the lives of pets and their owners.
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