Eligibility Specialist
1 week ago
We are seeking a highly skilled Eligibility Specialist to join our team at Equus Workforce Solutions. As an Eligibility Specialist, you will play a critical role in determining and verifying eligibility for our programs, ensuring that our clients receive the support they need to succeed.
Key Responsibilities- Determine and verify eligibility for our programs, ensuring compliance with all relevant regulations and guidelines.
- Maintain accurate and up-to-date records of client eligibility and appeals.
- Conduct scheduled appeal hearings and provide clear and concise communication to clients.
- Track attendance and services utilization, ensuring that our clients receive the support they need to achieve their goals.
- Refers suspected fraud or misuse to the appropriate resource, ensuring the integrity of our programs.
- Provides process informational support and instruction to clients as needed, ensuring that they have the knowledge and skills to succeed.
- Serves on work groups and manages special projects and assignments, contributing to the success of our team.
- Bachelor's degree from an accredited university or college, or equivalent work experience.
- One to three years of experience in workforce development, with a strong understanding of eligibility and appeals processes.
- Excellent customer service skills, with the ability to work with clients from diverse backgrounds and with varying needs.
- Ability to work independently, with strong organizational and time-management skills.
- Knowledge of Microsoft Office software and ability to work in multiple programs and platforms.
At Equus Workforce Solutions, we are committed to providing high-quality workforce development services to our clients. We believe in the importance of diversity and inclusion, and we strive to create a work environment that is welcoming and inclusive for all employees. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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