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Data Center Auditor

2 months ago

Sterling Heights, Michigan, United States eTeam Inc Full time

Job Summary:

eTeam Inc is seeking a highly skilled Data Center Auditor to join our team. As a Data Center Auditor, you will be responsible for conducting thorough audits of customer data center suites to ensure compliance with IT asset management goals and processes.

Key Responsibilities:

1. Audit Execution:

Perform regular audits of data center suites to ensure accuracy of hardware physically racked in a cabinet is being accounted for in our DCIMB (Data Center Inventory Management Database).

2. Verification and Validation:

Verify the integrity and accuracy of audited devices stored within the data center suites, ensuring proper updates in DCIMB and asset tag placement on all devices.

3. Documentation and Reporting:

Document audit findings, discrepancies, and recommendations for improvement. Prepare comprehensive reports for management, highlighting areas of concern and suggesting corrective actions.

4. Collaboration and Communication:

Collaborate with cross-functional teams, including IT, security, and facility management, to address audit findings and implement corrective measures.

5. Continuous Improvement:

Stay updated on industry trends, regulatory changes, and emerging best practices related to data center operations and security. Propose and implement improvements to audit processes and procedures.

Requirements:

- Bachelor's degree or equivalent in a technical field or project management preferred

- 4 or more years of experience in IT asset management

- Experience with multi-location coordination of technical resources

- Experience managing leased assets

- ServiceNow ITAM module experience preferred

- Certifications/Licenses – ITIL Certification, ITAM, CITAM, CHAMP industry certifications preferred

Knowledge, Skills and Abilities:

- Familiarity with data center infrastructure, networking concepts, and security

- Expert skills in Microsoft Excel

- Excellent skills in problem-solving

- Excellent skills in customer service

- Able to consider and support both strategic and practical implications for proposed course of action

- Able to communicate clearly and effectively, both verbally and in writing

- Able to interact positively and work effectively with others (interpersonal skills)

- Able to organize time, energy, and resources effectively to achieve goals (organizational skills)

- Able to present a positive, energetic, and patient mentoring style

- Skill in leadership and coaching

- Must be able to read, write and speak English