Data Center Infrastructure Specialist

1 day ago


Sterling Heights, Michigan, United States IES Communications Full time
Data Center Technician III Job Description

At IES Communications, we are seeking a highly skilled Data Center Technician III to join our team. The successful candidate will be responsible for supporting both the physical and virtual infrastructure of our organization and its facilities. This includes contributing to the design and implementation of data center best practices, leveraging industry experience to contribute to the team, and maintaining a safe and secure operating environment within the data center.

Key Responsibilities:
Directly support and complete all scheduled data center MACD (Move/Add/Change/Delete) operations, including device labeling, power connectivity, and network cable connectivity.
Complete hardware support work orders involving hardware and cabling MACD, certification, troubleshooting, and break-fix asset management, auditing, and daily work log and ticket tracking.
Provide SmartHands assistance, including troubleshooting, as required for multiple customers at various sites within specified SLA response times (on-call duties may apply).
Maintain site security protocols, badging requirements, and data and asset protection procedures and report any violations to their immediate supervisor or lead.
Ensure all media storage devices (Hard drives, thumb drives, CD, DVD's, etc.) are properly logged, secured, and documented to ensure compliance with customer and legal retention practices and report any violations to their immediate supervisor or lead.

Requirements:
Must possess at least a High School diploma or GED equivalency.
Minimum 5 years working in data centers, telco, IT operations, or related technical field.
Experience with server, OS, or Network Data center certification (including in-progress) are a plus.
Must be proficient with Microsoft Office (Word, Excel, Outlook).
Ability to work alone or in teams with minimal instruction.
Must meet Company minimum driving standards.

IES Communications is an Equal Opportunity/Affirmative Action Employer.
IES Communications provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.
Applicants who need accommodation in the job application process should contact the IES Communications corporate office at or any IES Communications office to request assistance.
IES Communications Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish

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