Reception Coordinator

2 weeks ago

Glenn Dale, Maryland, United States Vesta Full time

Are you prepared to join a thriving and financially sound mental health organization committed to delivering comprehensive behavioral healthcare services across Maryland?

Vesta is actively looking for a Reception Coordinator to become part of our Regional Office team. As an essential member of our organization, you will represent Vesta, offering outstanding customer support to clients and external partners.

Working Hours: 8:00 AM - 4:30 PM



Key Responsibilities:
  • Manage incoming calls and schedule appointments for clients
  • Check in clients and facilitate communication between nurse practitioners and therapists
  • Assist clients with necessary documentation and benefits applications
  • Perform data entry, filing, and billing functions
  • Identify external resources and review clinical documentation for adherence to standards

Qualifications:
  • Demonstrated customer service experience in a dynamic environment
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Understanding of the cultural backgrounds of clients
  • Familiarity with CPT codes and medical billing practices
  • Proficient in Outlook, Microsoft Office Suite, SharePoint, and database management
  • Ability to successfully complete a background check and drug screening

Preferred Qualifications:
  • Experience in mental health, social services, or healthcare sectors
  • Knowledge of Medicaid/Medicare and private insurance processes
  • At least two years of experience in an administrative role within an Outpatient Mental Health Clinic or similar environment
  • Associate degree or certification in health and human services

This position offers a competitive hourly wage based on experience and education.

Join Vesta, Inc. and be part of a fulfilling team dedicated to enhancing mental health care.


Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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