Retail Operations Manager

1 day ago


Louisville, Kentucky, United States Lowe's Companies, Inc. Full time

About the Role

We are seeking an experienced Retail Operations Manager to join our team at Lowe's Companies, Inc. The successful candidate will be responsible for leading and enabling a team of associates to deliver exceptional customer service and ensure the store is clean, safe, and stocked with the products our customers need.

Job Description

  • Remove barriers, address inefficiencies, and enable staff to delight customers.
  • Collaborate with front-end and back-end operations associates to ensure adequate stocking.
  • Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques.

Key Responsibilities

  • Lead and enable a team of associates to deliver exceptional customer service.
  • Coaching and training associates, delegating tasks, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
  • Plan, schedule, monitor, and implement non-selling operations in the back end and front end of the store.

Requirements

  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring, and developing associates.

Benefits

  • An estimated salary of $60,000 - $80,000 per year.
  • A competitive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.


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