Restaurant Operations Manager

5 days ago


Louisville, Kentucky, United States HMSHost Full time

About HMSHost

HMSHost is a leading provider of travel dining and retail services worldwide, offering customers an authentic culinary experience at airports, train stations, and other high-profile locations.

Job Summary

We are seeking a skilled Restaurant Operations Manager to lead our food service operations at Louisville Muhammad Ali International Airport (SDF). As a key member of our team, you will be responsible for ensuring the success of our restaurants by driving sales growth, improving customer satisfaction, and maintaining high operational standards.

Main Responsibilities

  • Develop and implement strategies to increase sales revenue and improve profitability in our airport restaurants
  • Serve as a liaison between restaurant management and corporate leadership, providing regular updates on performance metrics and operational issues
  • Conduct regular site visits to monitor restaurant operations, identify areas for improvement, and provide coaching and training to restaurant staff
  • Maintain strong relationships with suppliers, vendors, and local authorities to ensure seamless delivery of goods and services
  • Collaborate with the Senior/Director of Operations to develop and execute plans to drive business growth, improve customer satisfaction, and enhance operational efficiency
  • Lead and manage cross-functional teams to achieve business objectives and resolve operational issues
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and optimize restaurant performance

Requirements

  • At least 5 years of experience in restaurant management or a related field, with a proven track record of driving sales growth and improving operational efficiency
  • Demonstrated expertise in managing multiple restaurant locations, including labor management, inventory control, and supply chain logistics
  • Strong leadership and communication skills, with the ability to motivate and inspire cross-functional teams to achieve business objectives
  • Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions to drive business outcomes
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed

Benefits

  • Competitive salary range: $71,897 - $79,886 per year
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • The opportunity to work for a dynamic and innovative company that is shaping the future of travel dining and retail services

About HMSHost

HMSHost is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.



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