Restaurant Operations Manager

6 days ago


St Louis, Missouri, United States PRIME 55 LLC Full time
Job Overview

At Prime 55 LLC, we are seeking a seasoned Restaurant Operations Manager to lead our front-of-house team. This is an excellent opportunity for a talented individual to drive customer satisfaction and restaurant success.

Job Summary

The successful candidate will oversee all aspects of restaurant operations, including staff management, customer service, inventory control, financial management, and marketing. They must possess strong leadership skills, be able to work effectively in a fast-paced environment, and have a proven track record of delivering exceptional results.

Key Responsibilities
  • Staff Management:
    • Hire, train, and supervise restaurant staff, ensuring they meet high standards of quality and customer service.
    • Schedule and allocate tasks to ensure adequate coverage during all shifts.
    • Set performance expectations and conduct regular performance evaluations.
    • Address staff concerns and conflicts, providing coaching when necessary.
  • Customer Service:
    • Ensure a high level of customer satisfaction by maintaining excellent service standards.
    • Resolve customer complaints and issues in a professional and timely manner.
    • Train staff in customer service etiquette and ensure a welcoming atmosphere.
  • Operations Management:
    • Oversee day-to-day restaurant operations, including opening and closing procedures.
    • Manage inventory, order supplies, and monitor food and beverage costs.
    • Ensure compliance with health and safety regulations and food handling guidelines.
    • Implement and maintain restaurant policies and procedures.
  • Financial Management:
    • Monitor and manage the restaurant's budget, expenses, and revenue.
    • Set pricing strategies and menu changes to maximize profitability.
    • Track financial performance and implement cost-saving measures when necessary.
  • Marketing and Promotion:
    • Develop and execute marketing strategies to attract and retain customers.
    • Collaborate with the marketing team to create promotions and advertising campaigns.
    • Utilize social media and online platforms to enhance the restaurant's online presence.
    Required Skills and Qualifications
    • Proven experience as a Restaurant Manager or in a similar role within the food and beverage industry.
    • Strong leadership and interpersonal skills.
    • Excellent communication and customer service abilities.
    • Knowledge of restaurant management software and point-of-sale systems.
    • Understanding of financial management and budgeting.
    • Knowledge of food safety and health regulations.
    • Flexibility to work evenings, weekends, and holidays as required.
    • Certification in food handling and safety (e.g., ServSafe) is often preferred.
    Estimated Salary: $60,000 - $80,000 per year

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who thrives in a fast-paced environment, please submit your application.



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