Seasonal Order Fulfillment Team Member
4 weeks ago
We are seeking a highly motivated and customer-focused Seasonal Order Fulfillment Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Customer Service: Provide friendly and attentive service to customers, answering questions and helping them find products.
- Store Recovery: Maintain a clean and organized store environment, including merchandise recovery and maintenance.
- Checkout Experience: Ensure a fast and friendly checkout experience for customers, executing cash handling to standards.
- Omni Channel Processes: Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
- Merchandise Duties: Participate in truck unloading, stocking, and planogram (POGs) processes.
- Inventory Management: Assist with inventory management, including merchandise return and go back processes.
- Team Collaboration: Work collaboratively with other team members to achieve sales floor goals and objectives.
- Customer Service Experience: Retail and/or customer service experience preferred.
- Physical Demands: Ability to remain standing for long periods of time, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment.
- Work Environment: Public retail store setting with climate-controlled areas and some outdoor work.
- Total Base Pay Range: $20.00
- Opportunities for Growth: Michaels Stores offers opportunities for personal and professional growth, including training and development programs.
- Team Environment: Collaborative and inclusive team environment with a focus on customer satisfaction.
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