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Clinical Operations Assistant

2 months ago


Hamtramck, Michigan, United States The Henry Ford Health System Full time

Job Summary:

We are seeking a skilled Clinic Service Representative to join our team at The Henry Ford Health System. As a key member of our patient registration team, you will be responsible for ensuring a seamless and efficient experience for our patients.

Key Responsibilities:

  • Follow standard operating procedures for patient registration activities, including patient reception, face-to-face check-in and check-out, preregistration, insurance verification, and cash collections.
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Collaborate with healthcare teams to ensure accurate and timely registration of patients.
  • Maintain accurate and up-to-date patient records.
  • Stay current with changing regulations and policies related to patient registration.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in patient registration or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

The Henry Ford Health System offers a competitive salary and benefits package, as well as opportunities for professional growth and development.