Service Coordinator
4 days ago
Altitude Facility Services is a single source facility maintenance provider of services to restaurant, retail and business industries throughout Colorado. We are seeking a full-time Customer Service/Dispatcher to work in our Castle Rock office location.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
Key Responsibilities:
- Receive client phone requests/service calls and set up service calls on the computer system
- Maintain the Service Technicians' daily schedules
- Clear and concise communication with technicians and clients
- Client/customer relations, communicating with customers and updating them on schedule changes
- Issue invoices using computer-assisted invoicing
- Coordinate warehouse inventory
- Report daily to the management team
Requirements:
- Candidate must have excellent customer service skills
- Ability to multi-task and prioritize tasks effectively
- Organized and detail-oriented individual
- Bilingual (English/Spanish) required
- High school diploma or equivalent required; 6 months related experience preferred
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