Vacation Experience Coordinator

5 days ago


Scottsdale, Arizona, United States Hilton Grand Vacations Full time

Hilton Grand Vacations is a company that makes memorable experiences and has a positive impact within its industry and the communities it serves. Our Team Members are what make the difference in their efforts, with talent, passion, and dedication to our brand being key factors in our success.

We are seeking dynamic personalities who enjoy working with new potential clients and helping couples and families make memories of a lifetime by enjoying vacations. This opportunity offers a fun, encouraging culture with top-notch training and benefits.

As a Vacation Experience Coordinator, you will provide outstanding service to both internal and external customers by supporting Sales and Marketing Departments. Your responsibilities will include performing Sales Front Desk, Gifting, and Kitchen duties in a smooth and consistent manner.

  • You will track daily attendance and training attendance.
  • Set and update various Sales Executive Rotations daily and specialty rotations on effective dates.
  • Check in guests and owners for sales presentations and assign appropriate Sales Executives with accurate codes.
  • Answer phone calls and direct them to the appropriate employee or department.
  • Take inventory and stock kitchen supplies, including food, coffee, juice, paper goods, cleaning supplies, and soda.
  • Coordinate with the transportation team for pick-up and drop-off details for guests and owners attending presentations.
Requirements
  • A high school diploma or equivalent is required.
  • You must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Previous customer service experience is necessary.
Why Work With Us?
  • We offer excellent health care options, including medical, dental, and vision coverage that encourages preventative care.
  • Paid Time Off (PTO) allows for adventure, rest, relaxation, or recuperation.
  • We provide the industry's top training in a lively environment.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • The Go Hilton Team Member Travel Program offers up to 30 room nights per year at discounted rates, plus 50% off at participating hotel-operated restaurants. You can share these savings with family and friends.
  • And many more benefits


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