Hospitality Experience Manager

3 days ago


Scottsdale, Arizona, United States Elephante Scottsdale Full time
About Elephante Scottsdale

Elephante Scottsdale is a luxury restaurant and lounge located in the heart of Scottsdale. We pride ourselves on delivering outstanding service and creating memorable moments for our guests.

Job Title: Ma tre d'

Estimated Salary: $18 per hour, based on experience.

Job Description

We are seeking a skilled Ma tre d' to oversee our dining experience and ensure every guest feels valued. The ideal candidate will have previous experience in a similar role and excellent communication and interpersonal skills with a guest-focused approach.

  • Greet and warmly welcome all guests, setting the tone for a remarkable dining experience.
  • Manage reservations and coordinate table seating for seamless service.
  • Collaborate with the front-of-house and kitchen teams to maintain smooth operations.
  • Oversee dining room flow, ensuring every detail is perfect.
  • Address guest inquiries or concerns with professionalism and care.

The successful candidate will be able to uphold Elephante's high standards of service and hospitality, and demonstrate a passion for delivering exceptional guest experiences.

Requirements
  • Previous experience in a similar role (Ma tre d', Host, or front-of-house position).
  • Excellent communication and interpersonal skills with a guest-focused approach.
  • Strong organizational abilities to manage reservations and seating arrangements.
  • A professional and polished demeanor suitable for an upscale environment.
Benefits
  • An hourly wage of $18, based on experience.
  • Opportunities for professional growth in a dynamic and luxurious setting.
  • The chance to be part of an exciting new addition to Scottsdale's fine dining scene.


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