Crisis Intervention Specialist

4 weeks ago


Morgan Hill, California, United States Pacific Clinics Full time
About Pacific Clinics

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of over 2,000 employees speaks 22 languages and is dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Job Summary

Works within the vision, mission, and philosophy of the agency. Develops a strength-based relationship with clients in the context of a mental health or behavioral crisis. Intervenes with individuals presenting with crisis behaviors, including agitation, aggression, active psychosis, suicidal ideation, and/or self-injury.

Responsibilities
  • Supports mental health crisis hotline by gathering information, supporting callers, and identifying needs related to current crisis situations.
  • Provides crisis assessment and de-escalation of adults or youth experiencing an acute mental health or behavioral crisis.
  • Participates in information gathering and decision making related to involuntary psychiatric holds.
  • Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations.
  • Engages and supports family members and other natural supports in the midst of an acute psychiatric crisis.
  • Facilitates transport of individuals on 5150 holds, providing clinical information to accepting hospitals or CSU/other psychiatric facilities.
Requirements
  • High school diploma or GED required.
  • Bachelor's degree in Psychology preferred.
  • One (1) year experience working in the mental health field.
Preferred Qualifications
  • One year working with children or adults.
  • BA/BS in a related field preferred.
Physical Requirements

Must remain physically fit enough to keep children and self-safe. While performing these duties, the employee is required to perform the following physical tasks when the need arises: stand, walk, sit, use hands to handle objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



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