Customer Experience Representative

6 days ago


Redding, California, United States Holiday Inn Redding Full time
Responsibilities

The Customer Experience Representative at Holiday Inn Redding is responsible for providing world-class customer service to our guests. This includes greeting and checking in guests, answering incoming calls and inquiries, and resolving any issues that may arise during their stay.

You will also be responsible for maintaining accurate and up-to-date records of guest account information, communicating with housekeeping to ensure room readiness, and working closely with other departments to provide seamless service delivery. If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply.

Compensation:

$16.50 - $17.50 hourly

Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • 1 year of experience in the hospitality industry


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