Computer Support Specialist

4 weeks ago


Elizabeth City, North Carolina, United States MILVETS Full time
Job Title: Computer User Support Specialist, Journeyman

MILVETS Systems Technology, Inc. is seeking a skilled Computer User Support Specialist, Journeyman to join our team. This role requires a minimum of two (2) years' experience in help desk support, with a strong understanding of PC operating systems, networking, and mail standards.

The ideal candidate will possess excellent communication skills, both written and verbal, and a positive customer service attitude. They will be responsible for providing technical assistance to computer users, answering questions or resolving computer problems, and creating user accounts.

Key Responsibilities:

  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • Create user accounts and troubleshoot user issues
  • May serve as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems

Requirements:

  • A.A./A.S. degree in a related field
  • Two (2) years' experience is equivalent to one (1) year of education
  • DoD Approved 8570 Baseline Certification IAT Level II (e.g. CompTIA Sec+)
  • Active United States Department of Defense Secret clearance

Benefits:

  • Competitive salary
  • Excellent benefits package, including health insurance, FSA, dental insurance, life insurance, disability insurance, vision, 401(k), paid time off, paid federal holidays, sick leave, and military leave

MILVETS Systems Technology, Inc. is an Equal Opportunity Employer and maintains a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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