Brand Ambassador

4 weeks ago


Houston, Texas, United States Swickard Auto Group Full time
Job Title: Brand Specialist

At Swickard Auto Group, we're revolutionizing the car-buying experience with hospitality. We're seeking a highly skilled Brand Specialist to join our team and help us achieve our mission.

Key Responsibilities:
  • Customer Interaction: Provide exceptional customer service, greeting and assisting guests in a professional and friendly manner.
  • Vehicle Knowledge: Possess a deep understanding of the Volvo brand's vehicle lineup, including features, specifications, and pricing.
  • Product Demonstrations: Conduct test drives and product demonstrations to showcase the brand's vehicles.
  • Sales Presentations: Present vehicle options and packages to customers, addressing their needs and preferences.
  • Negotiation: Negotiate vehicle prices and financing terms with customers.
  • Closing Sales: Complete sales transactions efficiently and accurately.
  • Customer Follow-Up: Maintain contact with customers after the sale to ensure satisfaction and address any concerns.
  • Inventory Management: Assist in maintaining accurate vehicle inventory records.
  • Store Appearance: Contribute to a clean and organized dealership environment.
Qualifications:
  • Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
  • Sales and Negotiation Abilities: Strong sales and negotiation abilities are required to meet sales targets.
  • Teamwork: Ability to work independently and as part of a team.
  • Customer Service Orientation: Strong customer service orientation is necessary to provide exceptional customer experiences.
  • Technical Skills: Proficiency with computer systems, including dealership management software.
  • Automotive Industry Knowledge: Automotive industry knowledge is preferred but not required.
Physical Requirements:
  • Standing and Walking: Ability to stand and walk for extended periods.
  • Sitting: Ability to sit for long periods, especially during computer work or sales presentations.
  • Reaching and Bending: Frequent reaching, bending, and stooping to access vehicles and dealership equipment.
  • Lifting: Ability to lift and carry items, such as paperwork, vehicle accessories, or promotional materials.
  • Driving: Must possess a valid driver's license and be able to drive various types of vehicles.
  • Fine Motor Skills: Dexterity to operate computer keyboards, phones, and other office equipment.
Benefits:
  • Career Growth: Opportunities for continued personal and professional growth.
  • Ongoing Training: Ongoing training and support to help you succeed in your role.
  • Competitive Benefits: Competitive benefits package, including insurance, 401k plan, paid holidays, and PTO.
About Us:

We're a hospitality company that happens to sell cars, parts, and service. We're a team, and everyone plays a role in our success. We're consistently ranked as one of the fastest-growing dealership groups in the US by Automotive News.


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