Retail Solutions Expert
2 days ago
Job Summary:
We are seeking a highly skilled Retail Specialist to join our team at Asurion. As a Retail Specialist, you will be the face of our company, delivering exceptional customer experiences and providing technical expertise to our customers.
Key Responsibilities:
- Provide technical support and repair services for customer electronic devices
- Upsell Asurion home+ products and drive quality sales in job fusion roles
- Manage inventory and partner with cross-functional teams to deliver programs and processes
- Self-manage and set priorities in a fast-paced environment
- Multi-task and demonstrate integrity in serving, solving, and selling to customers
Requirements:
- 1+ years of customer service/sales experience
- 6+ months experience with product service support or electronics troubleshooting (preferred)
- Ability to work a flexible retail schedule and support messaging support
- A completed background check and basic knowledge of Microsoft Office
- Ability to stay organized and multitask in a fast-paced environment
What We Offer:
- Certifications and ongoing training
- Competitive hourly pay and performance-based bonuses
- Benefits, including health, dental, vision, and more
- Paid Time Off and career growth opportunities
- Uniform allowances and more
About Us:
Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide.
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