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Front Desk Supervisor

2 months ago

Salt Lake, Utah, United States American Cybersystems Full time
Front Desk Supervisor Opportunity

We are seeking a highly motivated and customer-focused Front Desk Supervisor to lead our front desk team in delivering exceptional guest service. As a key member of our hospitality team, you will be responsible for supervising front desk operations, including check-in, check-out, and guest services.

Key Responsibilities:

  • Supervise front desk staff to ensure seamless guest experiences
  • Handle guest inquiries, concerns, and special requests in a professional and efficient manner
  • Train and onboard new front desk staff members
  • Ensure accuracy and completeness of guest reservations and billing information
  • Collaborate with other departments to resolve guest issues and enhance guest experiences

Requirements:

  • Prior cash handling experience necessary
  • High School graduate or G.E.D. equivalent
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently
  • Six months Front Desk experience
  • Strong computer skills
  • Flexible schedule including nights and weekends

Benefits:

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

We are an equal opportunity employer and welcome applications from diverse candidates. Pre-employment drug test and background check required. We participate in E-Verify.