Customer Experience Specialist

20 hours ago


Naples, Florida, United States Pro Edge Paper Full time
Role Summary:
Ambrosi and Sons Italian Market seeks a Customer Experience Specialist to join our team. As a Retail Associate, you will play a crucial role in ensuring our customers have a pleasant and memorable shopping experience. Key responsibilities include greeting customers warmly, assisting them in locating products, and addressing any concerns. The ideal candidate will develop a strong understanding of our product offerings and stay informed about seasonal promotions, new arrivals, and product features.

About Ambrosi and Sons:
We pride ourselves on offering a unique shopping experience that celebrates the rich traditions of Italian cuisine. Our goal is to provide high-quality products and exceptional customer service to every guest. We seek a dedicated individual who shares our passion for Italian cuisine and culture. As a member of our team, you will have opportunities for product training and development, and the chance to work in a fast-paced environment with a friendly and supportive team.

Key Responsibilities:
  • Greet customers warmly and provide a welcoming atmosphere.
  • Assist customers in locating products and answer any questions they may have.
  • Address customer concerns promptly and professionally to ensure satisfaction.

Requirements:
The ideal candidate will have previous retail or customer service experience, strong communication and interpersonal skills, ability to work in a fast-paced environment, and handle multiple tasks. A passion for Italian cuisine and culture is a plus, while knowledge of wine is a bonus. We offer a competitive hourly wage with potential for permanent employment and flexible scheduling to accommodate your availability.

Benefits:
We offer a range of benefits to support your career development and well-being, including opportunities for product training and development, flexible scheduling, and a friendly and supportive work environment. If you are enthusiastic about customer service and Italian cuisine, we would love to hear from you. Please send your resume and a brief cover letter outlining your interest in the position.

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