Catering Services Director

2 weeks ago


Cleveland, Ohio, United States Aramark Full time
Catering Services Manager Job Description

The Catering Services Manager is a key leadership position at Aramark, responsible for overseeing all aspects of catering solutions and special events at Tri-C Metro.

Key Responsibilities:
  • Develop and execute catering solutions that meet customer expectations and service standards.
  • Build and maintain effective relationships with clients and customers.
  • Ensure consistent quality in planning and executing events.
  • Facilitate the delivery of prepared food and setup of events crafted from banquet event orders.
  • Assist clients in planning special events and providing creative solutions to their needs.
  • Train and lead catering employees to ensure catering and event standards are followed.
  • Provide completed Banquet Event Orders to the team and ensure quality assurance that all requests are met prior to the event.
  • Deliver food and labor targets.
  • Execute catering events of varied size and scope, including staffing and management.
  • Ensure accurate reporting of all catering-related revenue, expenses, and receivables.
  • Recruit, train, schedule, and develop team members.
  • Ensure compliance with all food, occupational, and environmental safety policies.

Aramark values employees who are committed to developing new skills and doing what it takes to get the job done. Job duties may change or new ones may be assigned without formal notice.

Qualifications:
  • Requires at least 2 years of experience.
  • Prior experience in a management or supervisory role is preferred.
  • Previous experience in events, hospitality, and catering is preferred.
  • Requires a bachelor's degree or equivalent experience.
  • Available to work event-based hours.
  • Must have excellent communication skills.
  • Complete Food Handlers and Alcohol Service Certifications as required.
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Ability to stand for extended periods of time.


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