Assistant Director of Operations

1 week ago

College Station, Texas, United States Compass Group Careers Full time
Job Description

About the Role

We are seeking an experienced and skilled Assistant Director of Operations to join our team at Levy Sector. As a key member of our operations team, you will be responsible for managing the concessions department to achieve the best possible guest experience, partner satisfaction, and financial results.

Key Responsibilities

  • Lead the concessions team to deliver exceptional guest service and maintain show-quality standards
  • Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team members
  • Regularly obtain feedback from clients and guests to improve operations and implement changes
  • Support and communicate Company initiatives and ensure team members adhere to Levy guidelines
  • Execute all menus, promotions, and programs as outlined by the Director of Operations in accordance with Levy standards
  • Act as a liaison with the team, including partner's operational team, Levy team, and other areas as needed, to ensure efficient operational performance
  • Ensure daily walkthroughs are being conducted in both FOH and BOH for every event
  • Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, and more)
  • Ensure all security, safety, and sanitation standards are achieved
  • Achieve daily sales and assigned cost goals
  • Achieve assigned budget goals
  • Employs good safety and sanitation practices
  • Follows and enforces responsible alcohol service policies
  • Execute required daily reporting in a timely manner
  • Ensure required department reports are completed and information is compiled at month-end closing
  • Interviews, hires, trains, and develops team members according to Levy guidelines
  • Mentors department managers to develop their skills and leadership abilities

Requirements

  • 5+ years experience in a food and beverage operational position
  • Bachelor's Degree in Hospitality Management is preferred
  • High level of computer literacy
  • Understanding of financial concepts
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills

What We Offer

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

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