Landscaping Account Manager
4 days ago
Job Title: Landscaping Account Manager
About the Role:
We are seeking a highly skilled and experienced Landscaping Account Manager to join our team at HR Collaboration Group LLC. As a key member of our organization, you will be responsible for managing daily client needs, developing and maintaining strong client relationships, and collaborating with clients to create ongoing landscaping plans that align with their vision and budget.
Key Responsibilities:
- Manage client relationships and ensure high-quality service delivery.
- Develop and maintain strong client relationships through regular communication and onsite visits.
- Collaborate with clients to create ongoing landscaping plans that align with their vision and budget.
- Coordinate project tasks and schedules with Operations to ensure accurate, complete, and timely delivery.
- Supervise the Operations Manager and the Chemical Manager on identifying client needs, along with service and leadership support.
- Conduct regular site inspections to monitor project progress and quality of work.
- Handle issues or concerns with clients that arise to ensure they are resolved professionally and timely.
- Provide regular updates to clients on project status, milestones, and future work.
- Review and implement standards on regulations and environmental requirements to ensure full compliance.
Requirements:
- HS Diploma or equivalent combination of education and experience required.
- 2+ years of Account Management experience in landscaping or other service industry.
- Ability to call on new customers to expand the business would be a plus.
- Strong planning, analyzing, prioritizing, and execution skills.
- Able to react quickly to customer needs to retain and grow the business.
- Solid math and problem-solving skills.
- Able to manage multiple customers and projects at one time and do it well.
- High attention to details and making sure things are right.
- Strong organizational and time management skills.
- Ability to multi-task and demonstrate a high level of attention to detail, accuracy, and thoroughness on the job with excellent follow-through.
- Advanced technology skills.
- Proficient with Microsoft Office products.
- Advanced skills with CRM systems and databases.
- Strong verbal and written communication skills.
- Able to present to others and interact effectively with all levels of the organization.
- Strong customer focus and leadership skills.
- Self-starter, able to work towards goals.
- High sense of urgency to provide the best-in-class service levels.
- Strong ability to collaborate and influence others.
- Ability to lead and mentor others.
- Steady yet assertive to move projects forward.
- Can work independently and with teams.
What We Offer:
- Competitive pay programs.
- Health & Wellness Benefits.
- Retirement Program with 401K.
- Paid Vacations and Holidays.
- And much more to motivated, results-oriented individuals who want to make a real difference in their community and role.
Reports To: General Manager
Core Hours: 9:00 am - 5:00 pm
Typical Work Week: M-F; 50 hours a week on average
Direct Reports: Operations Manager and Chemical Operations Manager
Travel: 60% Travel (Travels to Client locations as needed. Day travel, home at night)
Work Environment: Primarily in the field visiting clients, other time spent in an office environment with moderate noise; may be required to wear suitable Personal Protective Equipment while traveling/ visiting clients.
COVID Protocol: No Special Protocol; Individuals can wear masks if desired
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