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Server - Hospitality Ambassador

2 months ago

MagstattleBas, Grand Est, United States Cutchall Management Full time
Job Summary

We are seeking a highly skilled and customer-focused Server to join our team at Cutchall Management. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Guest Service: Greet guests promptly and courteously, review menu options, and take orders in a timely and accurate manner.
  • Food and Beverage Service: Deliver food and beverages to guests, ensuring they are cooked to their satisfaction and all their required items are delivered.
  • Service Station Maintenance: Maintain the service station, ensuring it is properly set up and clean before, during, and after shifts.
  • Order Accuracy: Confirm orders for accuracy and run them from the kitchen to the guest as part of team service.
  • Guest Satisfaction: Ensure guest satisfaction throughout the meal service, including drink refills, pre-bussing, and removal of empty plates.
  • Payment and Transaction: Deliver checks promptly, complete transactions, and thank guests for their visit.
  • Regulatory Compliance: Abide by all state and federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests.
Requirements
  • Education: High School graduate or equivalent preferred.
  • Age: Must be 19 years of age or older.
  • Technical Skills: Ability to operate a computerized POS system, make change, and accurately conduct credit card transactions.
  • Teamwork: Ability to work within a fast-paced, team environment.
  • Food Safety: Valid Food Worker Card (if required by state or county).
  • Experience: Prefer a minimum of one year of serving experience.
  • Communication: Ability to effectively communicate in English (verbal and written).
  • Professionalism: Must have a courteous, friendly, and professional demeanor with guests and coworkers.
  • Physical Demands: Ability to stand, walk, and carry food trays with two hands for prolonged periods of time.