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Customer Service Representative

2 months ago

Edgewater, Maryland, United States Giant Food Full time

About the Role:

Giant Food is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas.
  • Support the sales floor operations, including restocking shelves, creating displays, and processing customer transactions.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Why Work at Giant Food?

Giant Food is a leading grocery retailer with a rich history of innovation and customer satisfaction. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and employee development. We offer competitive pay, benefits, and opportunities for advancement, as well as a comprehensive training program to help you succeed in your role.

Requirements:

  • High school diploma or equivalent required.
  • Excellent customer service skills and a strong ability to work with customers in a fast-paced environment.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.