Restoration Operations Manager

3 weeks ago


Three Rivers, Michigan, United States SERVPRO of Cass & St. Joseph Counties Full time

h3JobOverview/h3brServproofCass&St.JosephseeksaskilledRestorationOperationsManagertooverseeprojectcoordinationandensureexceptionalcustomerexperiences.brbrKeyResponsibilities:brulliCoordinateandexecuteproductionprocessestomeetqualitystandardsandcustomerexpectations/liliManagecustomerrelationshipsandsatisfactionthroughonlinereviewsandfeedback/liliCommunicateclearexpectationstorestorationtechniciansandsupervisetheiractivities/liliDocumentaccuratejobfilestosupportservicesprovided/liliOptimizelaborandconsumableitemusageonassignedprojects/liliCollaboratewithrestorationprojectmanagersandofficestaffonprojectprogressandissues/li/ulbrbrAdditionalResponsibilities:brulliEnsurecompliancewithOSHAguidelinesforjobsafety/liliManageassetsbyprotectingandusingequipmentandmaterialsproperly/liliCoachandtrainrestorationtechnicians/li/ulbrbrPositionRequirements:brulliValiddriver'slicense/liliHighschooldiploma/GED(preferred)/liliAtleast1yearofexperienceincleaning,restoration,orconstruction/liliIICRCcertificationaplus,notrequired/li/ulbrbrSkills/PhysicalDemands/Competencies:brulliAbilitytoliftaminimumof50poundsregularly,occasionallyupto100poundswithassistance/liliAbilitytoclimbladders,workatceilingheights,workintightspaces(i.e.crawlspaces,attics)/liliAbilitytorepetitivelypush/pull/lift/carryobjects/liliAbilitytoworkwith/aroundcleaningagents/liliAbilitytosuccessfullycompleteabackgroundchecksubjecttoapplicablelaw/li/ul



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