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Inpatient Care Coordination Manager

2 months ago

Amarillo, Texas, United States Catalyst Health Group Full time
Job Overview

Position Summary

The Inpatient Care Coordination Manager plays a crucial role in ensuring seamless care for patients during their hospital stay. This position serves as a vital link between patients, their families, healthcare providers, and the organization, aiming to enhance health outcomes through effective treatment pathways. The primary responsibility is to facilitate smooth transitions from hospital to home or other care settings, integrating care coordination, utilization management, and discharge planning.

Key Responsibilities

  • Serve as a communication bridge between primary care teams and inpatient staff to promote effective collaboration.
  • Ensure timely transitions for patients moving from hospital care to their homes or other post-acute facilities, fostering a continuous care experience.
  • Keep primary care providers informed about patient progress and any modifications in treatment strategies.
  • Organize necessary outpatient tests and follow-up appointments to support ongoing patient care.
  • Continuously assess the care plan to ensure objectives are being met and make adjustments as needed.
  • Work closely with emergency department personnel to guarantee appropriate follow-up care is arranged prior to patient discharge.
  • Advocate for patients by addressing challenges in care coordination, including medication management and access to necessary services.
  • Engage in interdisciplinary meetings to develop comprehensive, patient-focused care plans.
  • Maintain accurate documentation of all care management activities.
  • Collaborate effectively with medical and nursing teams.
  • Support the organization's mission and values through staff education initiatives.
  • Ensure thorough documentation within care management systems.
  • Participate in quality improvement programs.
  • Oversee the care coordination process executed by Care Coordinators.
  • Commit to ongoing professional development.
  • Collaborate with healthcare providers and leadership to ensure coordinated service delivery.
  • Contribute to departmental quality improvement processes.
  • Perform additional duties as required.

Qualifications

  • Current and valid RN license in the applicable state(s) or a compact license.
  • A minimum of 3 years of clinical experience with a solid understanding of patient care processes in inpatient and emergency settings.
  • Exceptional communication skills, both written and verbal, enabling effective interaction with patients and healthcare professionals.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
  • Knowledge of care coordination, transitional care, and discharge planning principles.
  • Proficient in electronic health record (EHR) systems and relevant software.
  • Demonstrated accountability and independence in work.
  • Able to prioritize critical issues in a diverse workload.
  • Capacity to influence and drive positive change.
  • Strong analytical and critical thinking abilities.
  • Current knowledge of disease processes and psychosocial factors affecting treatment.
  • Effective time management skills.
  • Positive, service-oriented demeanor.
  • High integrity and professionalism.
  • Ability to maintain a HIPAA-compliant work environment.
  • Certification in Care Management is highly desirable.